{"id":12686,"date":"2023-06-29T10:30:18","date_gmt":"2023-06-29T08:30:18","guid":{"rendered":"https:\/\/www.intesys.it\/journal\/?p=12686"},"modified":"2024-07-24T12:44:46","modified_gmt":"2024-07-24T10:44:46","slug":"digital-experience-analytics-cosa-significa","status":"publish","type":"post","link":"https:\/\/www.intesys.it\/journal\/design\/digital-experience-analytics-cosa-significa\/","title":{"rendered":"Cosa significa fare Digital Experience Analytics?"},"content":{"rendered":"<p><div id='wpig-contents' class='wpig-contents wpig-number-list wpig-no-hierarachy wpig-sidebar-widget wpig-style-1'><span class='wpig-headline'>Indice dei contenuti<\/span><!-- Table of Contents --><div id='wpig-table-of-content' class='wpig-table-of-content' ><ol><li class='stoc-cose-la-digital-experience-analytics'><a href='#stoc-cose-la-digital-experience-analytics'>Cos\u2019\u00e8 la Digital Experience Analytics?<\/a><\/li><li class='stoc-digital-experience-analytics-vs-web-analytics-le-differenze'><a href='#stoc-digital-experience-analytics-vs-web-analytics-le-differenze'>Digital Experience Analytics vs Web Analytics: le differenze<\/a><\/li><li class='stoc-come-puo-tornare-utile-alle-aziende-questa-tipologia-di-analisi'><a href='#stoc-come-puo-tornare-utile-alle-aziende-questa-tipologia-di-analisi'>Come pu\u00f2 tornare utile alle aziende questa tipologia di analisi?<\/a><\/li><\/ol><\/div><!-- END OF Table of Contents --><\/div><\/p>[vc_row type=&#8221;in_container&#8221; full_screen_row_position=&#8221;middle&#8221; column_margin=&#8221;default&#8221; column_direction=&#8221;default&#8221; column_direction_tablet=&#8221;default&#8221; column_direction_phone=&#8221;default&#8221; scene_position=&#8221;center&#8221; text_color=&#8221;dark&#8221; text_align=&#8221;left&#8221; row_border_radius=&#8221;none&#8221; row_border_radius_applies=&#8221;bg&#8221; overflow=&#8221;visible&#8221; overlay_strength=&#8221;0.3&#8243; gradient_direction=&#8221;left_to_right&#8221; shape_divider_position=&#8221;bottom&#8221; bg_image_animation=&#8221;none&#8221;][vc_column column_padding=&#8221;no-extra-padding&#8221; column_padding_tablet=&#8221;inherit&#8221; column_padding_phone=&#8221;inherit&#8221; column_padding_position=&#8221;all&#8221; column_element_direction_desktop=&#8221;default&#8221; column_element_spacing=&#8221;default&#8221; desktop_text_alignment=&#8221;default&#8221; tablet_text_alignment=&#8221;default&#8221; phone_text_alignment=&#8221;default&#8221; background_color_opacity=&#8221;1&#8243; background_hover_color_opacity=&#8221;1&#8243; column_backdrop_filter=&#8221;none&#8221; column_shadow=&#8221;none&#8221; column_border_radius=&#8221;none&#8221; column_link_target=&#8221;_self&#8221; column_position=&#8221;default&#8221; gradient_direction=&#8221;left_to_right&#8221; overlay_strength=&#8221;0.3&#8243; width=&#8221;1\/1&#8243; tablet_width_inherit=&#8221;default&#8221; animation_type=&#8221;default&#8221; bg_image_animation=&#8221;none&#8221; border_type=&#8221;simple&#8221; column_border_width=&#8221;none&#8221; column_border_style=&#8221;solid&#8221;][vc_column_text]\n<h4 id=\"stoc-digital-experience-analytics-in-cosa-consiste-non-si-tratta-dellennesimo-inglesismo-sinonimo-di-qualche-ormai-nota-metodologia-di-design-ma-di-un-approccio-utilizzato-per-migliorare-i-pro\" class=\"wpig-heading\">Digital Experience Analytics: in cosa consiste? Non si tratta dell\u2019ennesimo inglesismo, sinonimo di qualche ormai nota metodologia di design, ma di un approccio utilizzato per migliorare i processi di continuous design applicati ai prodotti digitali e basato su dati reali e approfonditi degli utenti per migliorare la UX e di conseguenza le conversioni e il ROI della tua attivit\u00e0 online.<\/h4>\n[\/vc_column_text][\/vc_column][\/vc_row][vc_row type=&#8221;in_container&#8221; full_screen_row_position=&#8221;middle&#8221; column_margin=&#8221;default&#8221; column_direction=&#8221;default&#8221; column_direction_tablet=&#8221;default&#8221; column_direction_phone=&#8221;default&#8221; scene_position=&#8221;center&#8221; text_color=&#8221;dark&#8221; text_align=&#8221;left&#8221; row_border_radius=&#8221;none&#8221; row_border_radius_applies=&#8221;bg&#8221; overflow=&#8221;visible&#8221; overlay_strength=&#8221;0.3&#8243; gradient_direction=&#8221;left_to_right&#8221; shape_divider_position=&#8221;bottom&#8221; bg_image_animation=&#8221;none&#8221;][vc_column column_padding=&#8221;no-extra-padding&#8221; column_padding_tablet=&#8221;inherit&#8221; column_padding_phone=&#8221;inherit&#8221; column_padding_position=&#8221;all&#8221; column_element_direction_desktop=&#8221;default&#8221; column_element_spacing=&#8221;default&#8221; desktop_text_alignment=&#8221;default&#8221; tablet_text_alignment=&#8221;default&#8221; phone_text_alignment=&#8221;default&#8221; background_color_opacity=&#8221;1&#8243; background_hover_color_opacity=&#8221;1&#8243; column_backdrop_filter=&#8221;none&#8221; column_shadow=&#8221;none&#8221; column_border_radius=&#8221;none&#8221; column_link_target=&#8221;_self&#8221; column_position=&#8221;default&#8221; gradient_direction=&#8221;left_to_right&#8221; overlay_strength=&#8221;0.3&#8243; width=&#8221;1\/1&#8243; tablet_width_inherit=&#8221;default&#8221; animation_type=&#8221;default&#8221; bg_image_animation=&#8221;none&#8221; border_type=&#8221;simple&#8221; column_border_width=&#8221;none&#8221; column_border_style=&#8221;solid&#8221;][divider line_type=&#8221;No Line&#8221; custom_height=&#8221;10&#8243;][\/vc_column][\/vc_row][vc_row type=&#8221;in_container&#8221; full_screen_row_position=&#8221;middle&#8221; column_margin=&#8221;default&#8221; column_direction=&#8221;default&#8221; column_direction_tablet=&#8221;default&#8221; column_direction_phone=&#8221;default&#8221; scene_position=&#8221;center&#8221; text_color=&#8221;dark&#8221; text_align=&#8221;left&#8221; row_border_radius=&#8221;none&#8221; row_border_radius_applies=&#8221;bg&#8221; overflow=&#8221;visible&#8221; overlay_strength=&#8221;0.3&#8243; gradient_direction=&#8221;left_to_right&#8221; shape_divider_position=&#8221;bottom&#8221; bg_image_animation=&#8221;none&#8221;][vc_column column_padding=&#8221;no-extra-padding&#8221; column_padding_tablet=&#8221;inherit&#8221; column_padding_phone=&#8221;inherit&#8221; column_padding_position=&#8221;all&#8221; column_element_direction_desktop=&#8221;default&#8221; column_element_spacing=&#8221;default&#8221; desktop_text_alignment=&#8221;default&#8221; tablet_text_alignment=&#8221;default&#8221; phone_text_alignment=&#8221;default&#8221; background_color_opacity=&#8221;1&#8243; background_hover_color_opacity=&#8221;1&#8243; column_backdrop_filter=&#8221;none&#8221; column_shadow=&#8221;none&#8221; column_border_radius=&#8221;none&#8221; column_link_target=&#8221;_self&#8221; column_position=&#8221;default&#8221; gradient_direction=&#8221;left_to_right&#8221; overlay_strength=&#8221;0.3&#8243; width=&#8221;1\/1&#8243; tablet_width_inherit=&#8221;default&#8221; animation_type=&#8221;default&#8221; bg_image_animation=&#8221;none&#8221; border_type=&#8221;simple&#8221; column_border_width=&#8221;none&#8221; column_border_style=&#8221;solid&#8221;][vc_column_text css=&#8221;&#8221; text_direction=&#8221;default&#8221;]\n<h2 id=\"stoc-cose-la-digital-experience-analytics\" class=\"wpig-heading\">Cos\u2019\u00e8 la Digital Experience Analytics?<\/h2>\n<p>Ci rendiamo sempre pi\u00f9 conto che \u00e8 facile cadere nella trappola di fare supposizioni su come migliorare l\u2019esperienza utente, e la <a href=\"https:\/\/www.intesys.it\/soluzioni\/digital-experience-analytics\/?utm_source=journal&amp;utm_medium=banner&amp;utm_id=dxa\" target=\"_blank\" rel=\"noopener\"><strong>Digital Experience Analytics<\/strong><\/a> (DXA) ci viene in supporto fornendoci <strong>dati reali sul comportamento degli utenti<\/strong> per permetterci di <strong>prendere decisioni informate.<\/strong><\/p>\n<p>In breve, si tratta<a href=\"https:\/\/www.intesys.it\/design\/human-user-centered-design\/\" target=\"_blank\" rel=\"noopener\"><strong> dell\u2019analisi dell\u2019esperienza dell\u2019utente<\/strong><\/a> durante l\u2019interazione con un prodotto digitale, sia esso un sito, un portale o un\u2019applicazione: utilizzando strumenti come heatmap, user journey, session recordings e altri, la DXA fornisce<strong> dati quantitativi e\u00a0<\/strong><b>qualitativi<\/b>\u00a0sull\u2019esperienza utente che possono essere utilizzati per migliorare il design e l\u2019usabilit\u00e0 del prodotto.<\/p>\n<h2 id=\"stoc-digital-experience-analytics-vs-web-analytics-le-differenze\" class=\"wpig-heading\">Digital Experience Analytics vs Web Analytics: le differenze<\/h2>\n<p>\u00c8 un errore comune quello che ci induce a credere che, per <strong>comprendere il funzionamento di un prodotto digitale<\/strong>, sia sufficiente la pi\u00f9 conosciuta disciplina di web analytics.<\/p>\n<p>La \u201ctradizionale\u201d analisi dei dati non viene sostituita, ma continua a esaminare <strong>dati prettamente quantitativi e legati al traffico sul sito, che vengono arricchiti da dati pi\u00f9 qualitativi legati all\u2019esperienza di navigazione<\/strong>\u00a0grazie alla Digital Experience Analytics:[\/vc_column_text][\/vc_column][\/vc_row][vc_row type=&#8221;in_container&#8221; full_screen_row_position=&#8221;middle&#8221; column_margin=&#8221;default&#8221; column_direction=&#8221;default&#8221; column_direction_tablet=&#8221;default&#8221; column_direction_phone=&#8221;default&#8221; scene_position=&#8221;center&#8221; text_color=&#8221;dark&#8221; text_align=&#8221;left&#8221; row_border_radius=&#8221;none&#8221; row_border_radius_applies=&#8221;bg&#8221; overflow=&#8221;visible&#8221; overlay_strength=&#8221;0.3&#8243; gradient_direction=&#8221;left_to_right&#8221; shape_divider_position=&#8221;bottom&#8221; bg_image_animation=&#8221;none&#8221;][vc_column column_padding=&#8221;no-extra-padding&#8221; column_padding_tablet=&#8221;inherit&#8221; column_padding_phone=&#8221;inherit&#8221; column_padding_position=&#8221;all&#8221; column_element_direction_desktop=&#8221;default&#8221; column_element_spacing=&#8221;default&#8221; desktop_text_alignment=&#8221;default&#8221; tablet_text_alignment=&#8221;default&#8221; phone_text_alignment=&#8221;default&#8221; 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scene_position=&#8221;center&#8221; text_color=&#8221;dark&#8221; text_align=&#8221;left&#8221; row_border_radius=&#8221;none&#8221; row_border_radius_applies=&#8221;bg&#8221; overflow=&#8221;visible&#8221; advanced_gradient_angle=&#8221;0&#8243; overlay_strength=&#8221;0.3&#8243; gradient_direction=&#8221;left_to_right&#8221; shape_divider_position=&#8221;bottom&#8221; bg_image_animation=&#8221;none&#8221; shape_type=&#8221;&#8221; gradient_type=&#8221;default&#8221;][vc_column column_padding=&#8221;padding-3-percent&#8221; column_padding_tablet=&#8221;inherit&#8221; column_padding_phone=&#8221;inherit&#8221; column_padding_position=&#8221;right&#8221; column_element_direction_desktop=&#8221;default&#8221; column_element_spacing=&#8221;default&#8221; desktop_text_alignment=&#8221;default&#8221; tablet_text_alignment=&#8221;default&#8221; phone_text_alignment=&#8221;default&#8221; background_color_opacity=&#8221;1&#8243; background_hover_color_opacity=&#8221;1&#8243; column_backdrop_filter=&#8221;none&#8221; column_shadow=&#8221;none&#8221; column_border_radius=&#8221;none&#8221; column_link_target=&#8221;_self&#8221; column_position=&#8221;default&#8221; advanced_gradient_angle=&#8221;0&#8243; gradient_direction=&#8221;left_to_right&#8221; overlay_strength=&#8221;0.3&#8243; width=&#8221;1\/1&#8243; tablet_width_inherit=&#8221;default&#8221; animation_type=&#8221;default&#8221; enable_animation=&#8221;true&#8221; animation=&#8221;fade-in-from-bottom&#8221; animation_easing=&#8221;default&#8221; bg_image_animation=&#8221;none&#8221; border_type=&#8221;simple&#8221; column_border_width=&#8221;none&#8221; column_border_style=&#8221;solid&#8221; gradient_type=&#8221;default&#8221;][nectar_icon_list animate=&#8221;true&#8221; color=&#8221;Accent-Color&#8221; direction=&#8221;vertical&#8221; icon_size=&#8221;small&#8221; icon_style=&#8221;no-border&#8221;][nectar_icon_list_item icon_type=&#8221;icon&#8221; icon_family=&#8221;iconsmind&#8221; text_full_html=&#8221;simple&#8221; title=&#8221;List Item&#8221; id=&#8221;1721817788479-6&#8243; tab_id=&#8221;1721817788479-9&#8243; icon_iconsmind=&#8221;iconsmind-Monitor-Analytics&#8221; header=&#8221;<b> La web\/app analytics<\/b> utilizza strumenti come Google Analytics per analizzare tutti i dati di traffico sul sito, concentrandosi su KPI principalmente quantitativi tramite dati aggregati di tutti i visitatori del sito;&#8221;][\/nectar_icon_list_item][nectar_icon_list_item icon_type=&#8221;icon&#8221; icon_family=&#8221;iconsmind&#8221; text_full_html=&#8221;simple&#8221; title=&#8221;List Item&#8221; id=&#8221;1721817788505-7&#8243; tab_id=&#8221;1721817788506-1&#8243; icon_iconsmind=&#8221;iconsmind-Favorite-Window&#8221; header=&#8221;<b>La Digital Experience Analytics<\/b> si concentra invece su un sottoinsieme di utenti, rappresentativi della popolazione, e su questo indaga in modo approfondito tramite strumenti sia quantitativi che qualitativi, interagendo anche con la componente umana dell\u2019utente e \u201cscovando\u201d le motivazioni nascoste dietro a determinate azioni sul sito: come si muovono all\u2019interno del prodotto digitale, con quali elementi interagiscono e quali sono le criticit\u00e0 e punti di frizione che rendono meno fluida la loro esperienza.&#8221;][\/nectar_icon_list_item][\/nectar_icon_list][\/vc_column][\/vc_row][vc_row type=&#8221;in_container&#8221; 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column_border_width=&#8221;none&#8221; column_border_style=&#8221;solid&#8221;][image_with_animation image_url=&#8221;10304&#8243; image_size=&#8221;full&#8221; animation_type=&#8221;entrance&#8221; animation=&#8221;None&#8221; animation_movement_type=&#8221;transform_y&#8221; hover_animation=&#8221;none&#8221; alignment=&#8221;&#8221; border_radius=&#8221;none&#8221; box_shadow=&#8221;none&#8221; image_loading=&#8221;default&#8221; max_width=&#8221;custom&#8221; max_width_custom=&#8221;35%&#8221;][\/vc_column_inner][vc_column_inner column_padding=&#8221;no-extra-padding&#8221; column_padding_tablet=&#8221;inherit&#8221; column_padding_phone=&#8221;inherit&#8221; column_padding_position=&#8221;all&#8221; column_element_direction_desktop=&#8221;default&#8221; column_element_spacing=&#8221;default&#8221; desktop_text_alignment=&#8221;default&#8221; tablet_text_alignment=&#8221;default&#8221; phone_text_alignment=&#8221;default&#8221; background_color_opacity=&#8221;1&#8243; background_hover_color_opacity=&#8221;1&#8243; column_backdrop_filter=&#8221;none&#8221; column_shadow=&#8221;none&#8221; column_border_radius=&#8221;none&#8221; column_link_target=&#8221;_self&#8221; overflow=&#8221;visible&#8221; gradient_direction=&#8221;left_to_right&#8221; overlay_strength=&#8221;0.3&#8243; width=&#8221;5\/6&#8243; tablet_width_inherit=&#8221;default&#8221; animation_type=&#8221;default&#8221; bg_image_animation=&#8221;none&#8221; border_type=&#8221;simple&#8221; column_border_width=&#8221;none&#8221; column_border_style=&#8221;solid&#8221;][vc_column_text]\n<h5 id=\"stoc-digital-experience-analytics\" class=\"wpig-heading\">DIGITAL EXPERIENCE ANALYTICS<\/h5>\n[\/vc_column_text][\/vc_column_inner][\/vc_row_inner][vc_column_text]\n<h3>Strumenti avanzati di<br \/>\nanalisi della <span style=\"color: #17fdb4\">User Experience<\/span><br \/>\na servizio dei prodotti digitali<\/h3>\n[\/vc_column_text][nectar_btn size=&#8221;medium&#8221; open_new_tab=&#8221;true&#8221; button_style=&#8221;regular&#8221; button_color_2=&#8221;Extra-Color-2&#8243; color_override=&#8221;#17fdb4&#8243; solid_text_color_override=&#8221;#0f33ce&#8221; icon_family=&#8221;none&#8221; text=&#8221;SCOPRI LA SOLUZIONE&#8221; url=&#8221;https:\/\/www.intesys.it\/soluzioni\/digital-experience-analytics\/?utm_source=journal&amp;utm_medium=banner&amp;utm_id=dxa&#8221;][\/vc_column][\/vc_row][vc_row type=&#8221;in_container&#8221; full_screen_row_position=&#8221;middle&#8221; column_margin=&#8221;default&#8221; column_direction=&#8221;default&#8221; column_direction_tablet=&#8221;default&#8221; column_direction_phone=&#8221;default&#8221; scene_position=&#8221;center&#8221; text_color=&#8221;dark&#8221; text_align=&#8221;left&#8221; row_border_radius=&#8221;none&#8221; row_border_radius_applies=&#8221;bg&#8221; overflow=&#8221;visible&#8221; overlay_strength=&#8221;0.3&#8243; gradient_direction=&#8221;left_to_right&#8221; shape_divider_position=&#8221;bottom&#8221; bg_image_animation=&#8221;none&#8221;][vc_column column_padding=&#8221;no-extra-padding&#8221; column_padding_tablet=&#8221;inherit&#8221; column_padding_phone=&#8221;inherit&#8221; column_padding_position=&#8221;all&#8221; column_element_direction_desktop=&#8221;default&#8221; column_element_spacing=&#8221;default&#8221; desktop_text_alignment=&#8221;default&#8221; tablet_text_alignment=&#8221;default&#8221; phone_text_alignment=&#8221;default&#8221; background_color_opacity=&#8221;1&#8243; background_hover_color_opacity=&#8221;1&#8243; column_backdrop_filter=&#8221;none&#8221; column_shadow=&#8221;none&#8221; column_border_radius=&#8221;none&#8221; column_link_target=&#8221;_self&#8221; column_position=&#8221;default&#8221; gradient_direction=&#8221;left_to_right&#8221; overlay_strength=&#8221;0.3&#8243; width=&#8221;1\/1&#8243; tablet_width_inherit=&#8221;default&#8221; animation_type=&#8221;default&#8221; bg_image_animation=&#8221;none&#8221; border_type=&#8221;simple&#8221; column_border_width=&#8221;none&#8221; column_border_style=&#8221;solid&#8221;][divider line_type=&#8221;No Line&#8221; custom_height=&#8221;10&#8243;][\/vc_column][\/vc_row][vc_row type=&#8221;in_container&#8221; full_screen_row_position=&#8221;middle&#8221; column_margin=&#8221;default&#8221; column_direction=&#8221;default&#8221; column_direction_tablet=&#8221;default&#8221; column_direction_phone=&#8221;default&#8221; scene_position=&#8221;center&#8221; text_color=&#8221;dark&#8221; text_align=&#8221;left&#8221; row_border_radius=&#8221;none&#8221; row_border_radius_applies=&#8221;bg&#8221; overflow=&#8221;visible&#8221; overlay_strength=&#8221;0.3&#8243; gradient_direction=&#8221;left_to_right&#8221; shape_divider_position=&#8221;bottom&#8221; bg_image_animation=&#8221;none&#8221;][vc_column column_padding=&#8221;no-extra-padding&#8221; column_padding_tablet=&#8221;inherit&#8221; column_padding_phone=&#8221;inherit&#8221; column_padding_position=&#8221;all&#8221; column_element_direction_desktop=&#8221;default&#8221; column_element_spacing=&#8221;default&#8221; desktop_text_alignment=&#8221;default&#8221; tablet_text_alignment=&#8221;default&#8221; phone_text_alignment=&#8221;default&#8221; background_color_opacity=&#8221;1&#8243; background_hover_color_opacity=&#8221;1&#8243; column_backdrop_filter=&#8221;none&#8221; column_shadow=&#8221;none&#8221; column_border_radius=&#8221;none&#8221; column_link_target=&#8221;_self&#8221; column_position=&#8221;default&#8221; gradient_direction=&#8221;left_to_right&#8221; overlay_strength=&#8221;0.3&#8243; width=&#8221;1\/1&#8243; tablet_width_inherit=&#8221;default&#8221; animation_type=&#8221;default&#8221; bg_image_animation=&#8221;none&#8221; border_type=&#8221;simple&#8221; column_border_width=&#8221;none&#8221; column_border_style=&#8221;solid&#8221;][vc_column_text]\n<h2 id=\"stoc-come-puo-tornare-utile-alle-aziende-questa-tipologia-di-analisi\" class=\"wpig-heading\">Come pu\u00f2 tornare utile alle aziende questa tipologia di analisi?<\/h2>\n<p>La Digital Experience Analytics riesce ad andare incontro a diverse esigenze, tra le quali<strong> aumentare le conversioni online<\/strong>, <strong>migliorare il rapporto con l\u2019utente,<\/strong> <strong>ridurre il tasso di abbandono<\/strong> e<strong> ridurre anche i costi dei service team.<\/strong><\/p>\n<p>Ma come si arriva a capire che i propri touchpoint digitali potrebbero beneficiare di una sessione di analisi di DXA?<\/p>\n<p>Vediamo tre casistiche:[\/vc_column_text][\/vc_column][\/vc_row][vc_row type=&#8221;in_container&#8221; full_screen_row_position=&#8221;middle&#8221; column_margin=&#8221;default&#8221; column_direction=&#8221;default&#8221; column_direction_tablet=&#8221;default&#8221; column_direction_phone=&#8221;default&#8221; scene_position=&#8221;center&#8221; text_color=&#8221;dark&#8221; text_align=&#8221;left&#8221; row_border_radius=&#8221;none&#8221; row_border_radius_applies=&#8221;bg&#8221; overflow=&#8221;visible&#8221; overlay_strength=&#8221;0.3&#8243; gradient_direction=&#8221;left_to_right&#8221; shape_divider_position=&#8221;bottom&#8221; bg_image_animation=&#8221;none&#8221;][vc_column column_padding=&#8221;no-extra-padding&#8221; column_padding_tablet=&#8221;inherit&#8221; column_padding_phone=&#8221;inherit&#8221; column_padding_position=&#8221;all&#8221; column_element_direction_desktop=&#8221;default&#8221; column_element_spacing=&#8221;default&#8221; desktop_text_alignment=&#8221;default&#8221; tablet_text_alignment=&#8221;default&#8221; phone_text_alignment=&#8221;default&#8221; background_color_opacity=&#8221;1&#8243; background_hover_color_opacity=&#8221;1&#8243; column_backdrop_filter=&#8221;none&#8221; column_shadow=&#8221;none&#8221; column_border_radius=&#8221;none&#8221; column_link_target=&#8221;_self&#8221; column_position=&#8221;default&#8221; gradient_direction=&#8221;left_to_right&#8221; overlay_strength=&#8221;0.3&#8243; width=&#8221;1\/1&#8243; tablet_width_inherit=&#8221;default&#8221; animation_type=&#8221;default&#8221; bg_image_animation=&#8221;none&#8221; border_type=&#8221;simple&#8221; column_border_width=&#8221;none&#8221; column_border_style=&#8221;solid&#8221;][divider line_type=&#8221;No Line&#8221; custom_height=&#8221;10&#8243;][\/vc_column][\/vc_row][vc_row type=&#8221;full_width_background&#8221; full_screen_row_position=&#8221;middle&#8221; column_margin=&#8221;default&#8221; equal_height=&#8221;yes&#8221; column_direction=&#8221;default&#8221; column_direction_tablet=&#8221;default&#8221; column_direction_phone=&#8221;default&#8221; scene_position=&#8221;center&#8221; text_color=&#8221;dark&#8221; text_align=&#8221;left&#8221; row_border_radius=&#8221;none&#8221; row_border_radius_applies=&#8221;bg&#8221; overflow=&#8221;visible&#8221; advanced_gradient_angle=&#8221;0&#8243; overlay_strength=&#8221;0.3&#8243; gradient_direction=&#8221;left_to_right&#8221; shape_divider_position=&#8221;bottom&#8221; bg_image_animation=&#8221;none&#8221; shape_type=&#8221;&#8221; gradient_type=&#8221;default&#8221;][vc_column column_padding=&#8221;padding-3-percent&#8221; column_padding_tablet=&#8221;inherit&#8221; column_padding_phone=&#8221;inherit&#8221; column_padding_position=&#8221;right&#8221; column_element_direction_desktop=&#8221;default&#8221; column_element_spacing=&#8221;default&#8221; desktop_text_alignment=&#8221;default&#8221; tablet_text_alignment=&#8221;default&#8221; phone_text_alignment=&#8221;default&#8221; background_color_opacity=&#8221;1&#8243; background_hover_color_opacity=&#8221;1&#8243; column_backdrop_filter=&#8221;none&#8221; font_color=&#8221;#000000&#8243; column_shadow=&#8221;none&#8221; column_border_radius=&#8221;none&#8221; column_link_target=&#8221;_self&#8221; column_position=&#8221;default&#8221; advanced_gradient_angle=&#8221;0&#8243; gradient_direction=&#8221;left_to_right&#8221; overlay_strength=&#8221;0.3&#8243; width=&#8221;1\/1&#8243; tablet_width_inherit=&#8221;default&#8221; animation_type=&#8221;default&#8221; enable_animation=&#8221;true&#8221; animation=&#8221;fade-in-from-bottom&#8221; animation_easing=&#8221;default&#8221; bg_image_animation=&#8221;none&#8221; border_type=&#8221;simple&#8221; column_border_width=&#8221;none&#8221; column_border_style=&#8221;solid&#8221; gradient_type=&#8221;default&#8221;][nectar_icon_list animate=&#8221;true&#8221; color=&#8221;Extra-Color-3&#8243; direction=&#8221;vertical&#8221; icon_size=&#8221;small&#8221; icon_style=&#8221;border&#8221;][nectar_icon_list_item icon_type=&#8221;numerical&#8221; text_full_html=&#8221;simple&#8221; title=&#8221;List Item&#8221; id=&#8221;1721817789148-2&#8243; tab_id=&#8221;1721817789149-6&#8243; header=&#8221;Hai un prodotto digitale senza apparenti problemi e i KPI di analytics sono tutti positivi, ma gli utenti non convertono?&#8221; text=&#8221;Con Digital Experience Analytics vengono intercettate <b>aree di criticit\u00e0 non sempre visibili con strumenti tradizionali<\/b> e, individuando gli ostacoli che rendono meno gradevole l\u2019esperienza utente sul sito, individuano soluzioni utili a favorire la permanenza sul sito. Con uno dei nostri clienti \u00e8 capitato proprio questo: l\u2019e-commerce non presentava dati negativi, ma tramite la DXA \u00e8 emersa la necessit\u00e0 di intervenire con <b>soluzioni di design ad hoc<\/b> per migliorare alcuni elementi che incidevano sull\u2019abbandono del processo di acquisto. Anche in mancanza problematiche evidenti, l\u2019analisi aiuta a identificare potenziali aree di opportunit\u00e0 da sviluppare che generano <b>nuove possibilit\u00e0 di interazione con l\u2019utente.<\/b>&#8220;][\/nectar_icon_list_item][nectar_icon_list_item icon_type=&#8221;numerical&#8221; text_full_html=&#8221;simple&#8221; title=&#8221;List Item&#8221; id=&#8221;1721817789169-1&#8243; tab_id=&#8221;1721817789170-0&#8243; header=&#8221;Il tuo touchpoint digitale riporta insights negativi, ma con la consueta analisi non si colgono le motivazioni che li rendono tali?&#8221; text=&#8221;Essere consapevoli di problemi sulla propria piattaforma \u00e8 gi\u00e0 un passo importante, ma per risolverli bisogna comprenderne la fonte: con gli strumenti di Experience Analytics come le <b>heatmaps, i session recordings e le analisi del funnel<\/b> vengono analizzati i <b>comportamenti di navigazione<\/b> che restituiscono gli elementi utili a ricostruire i <b>motivi sottesi a determinate azioni e dati in negativo<\/b>, aiutando i team di design a identificare soluzioni efficaci e solidamente giustificate. Ad esempio, grazie alla DXA, abbiamo compreso che la ragione che portava molti utenti a retrocedere nel processo di acquisto era da ricercarsi nella mancanza di uno strumento di preventivazione piuttosto che a mancanze legate alla navigazione.&#8221;][\/nectar_icon_list_item][nectar_icon_list_item icon_type=&#8221;numerical&#8221; text_full_html=&#8221;html&#8221; title=&#8221;List Item&#8221; id=&#8221;1721817789183-7&#8243; tab_id=&#8221;1721817789183-4&#8243; header=&#8221;I dati della tua piattaforma sono negativi e hai dei sospetti sulle motivazioni sottese?&#8221;]Anche in questo caso l\u2019analisi dell\u2019esperienza utente torna utile: innanzitutto, durante l\u2019analisi \u00e8 possibile confermare \u2013 o smentire \u2013 i sospetti, sulla base di dati concreti analizzati su un campione rappresentativo di utenti. In secondo luogo, la Digital Experience Analytics consente di configurare un processo strutturato di <a href=\"https:\/\/www.intesys.it\/design\/user-experience-and-service-design\/\"><b>continuous design<\/b> <\/a>che grazie all\u2019analisi dei dati e a sessioni di <b>co-design<\/b> permette di prendere decisioni informate sull\u2019evoluzione che il prodotto dovr\u00e0 avere nel tempo. Per questo il processo di analisi continua aiuta a fornire report dettagliati, soluzioni e proposte di miglioramento, con una fase successiva di A\/B testing e di survey per monitorare l\u2019andamento delle soluzioni implementate, in un\u2019ottica di continuo miglioramento.[\/nectar_icon_list_item][\/nectar_icon_list][\/vc_column][\/vc_row][vc_row type=&#8221;in_container&#8221; full_screen_row_position=&#8221;middle&#8221; column_margin=&#8221;default&#8221; column_direction=&#8221;default&#8221; column_direction_tablet=&#8221;default&#8221; column_direction_phone=&#8221;default&#8221; scene_position=&#8221;center&#8221; text_color=&#8221;dark&#8221; text_align=&#8221;left&#8221; row_border_radius=&#8221;none&#8221; row_border_radius_applies=&#8221;bg&#8221; overflow=&#8221;visible&#8221; overlay_strength=&#8221;0.3&#8243; gradient_direction=&#8221;left_to_right&#8221; shape_divider_position=&#8221;bottom&#8221; bg_image_animation=&#8221;none&#8221;][vc_column column_padding=&#8221;no-extra-padding&#8221; column_padding_tablet=&#8221;inherit&#8221; column_padding_phone=&#8221;inherit&#8221; column_padding_position=&#8221;all&#8221; column_element_direction_desktop=&#8221;default&#8221; column_element_spacing=&#8221;default&#8221; desktop_text_alignment=&#8221;default&#8221; tablet_text_alignment=&#8221;default&#8221; phone_text_alignment=&#8221;default&#8221; background_color_opacity=&#8221;1&#8243; background_hover_color_opacity=&#8221;1&#8243; column_backdrop_filter=&#8221;none&#8221; column_shadow=&#8221;none&#8221; column_border_radius=&#8221;none&#8221; column_link_target=&#8221;_self&#8221; column_position=&#8221;default&#8221; gradient_direction=&#8221;left_to_right&#8221; overlay_strength=&#8221;0.3&#8243; width=&#8221;1\/1&#8243; tablet_width_inherit=&#8221;default&#8221; animation_type=&#8221;default&#8221; bg_image_animation=&#8221;none&#8221; border_type=&#8221;simple&#8221; column_border_width=&#8221;none&#8221; column_border_style=&#8221;solid&#8221;][divider line_type=&#8221;No Line&#8221; custom_height=&#8221;10&#8243;][\/vc_column][\/vc_row][vc_row type=&#8221;in_container&#8221; full_screen_row_position=&#8221;middle&#8221; column_margin=&#8221;default&#8221; column_direction=&#8221;default&#8221; column_direction_tablet=&#8221;default&#8221; column_direction_phone=&#8221;default&#8221; scene_position=&#8221;center&#8221; text_color=&#8221;dark&#8221; text_align=&#8221;left&#8221; row_border_radius=&#8221;none&#8221; row_border_radius_applies=&#8221;bg&#8221; overflow=&#8221;visible&#8221; overlay_strength=&#8221;0.3&#8243; gradient_direction=&#8221;left_to_right&#8221; shape_divider_position=&#8221;bottom&#8221; bg_image_animation=&#8221;none&#8221;][vc_column column_padding=&#8221;no-extra-padding&#8221; column_padding_tablet=&#8221;inherit&#8221; column_padding_phone=&#8221;inherit&#8221; column_padding_position=&#8221;all&#8221; column_element_direction_desktop=&#8221;default&#8221; column_element_spacing=&#8221;default&#8221; desktop_text_alignment=&#8221;default&#8221; tablet_text_alignment=&#8221;default&#8221; phone_text_alignment=&#8221;default&#8221; background_color_opacity=&#8221;1&#8243; background_hover_color_opacity=&#8221;1&#8243; column_backdrop_filter=&#8221;none&#8221; column_shadow=&#8221;none&#8221; column_border_radius=&#8221;none&#8221; column_link_target=&#8221;_self&#8221; column_position=&#8221;default&#8221; gradient_direction=&#8221;left_to_right&#8221; overlay_strength=&#8221;0.3&#8243; width=&#8221;1\/1&#8243; tablet_width_inherit=&#8221;default&#8221; animation_type=&#8221;default&#8221; bg_image_animation=&#8221;none&#8221; border_type=&#8221;simple&#8221; column_border_width=&#8221;none&#8221; column_border_style=&#8221;solid&#8221;][vc_column_text]\n<h4 id=\"stoc-in-quale-situazione-si-trova-la-tua-azienda-richiedi-una-consulenza-gratuita-ai-nostri-esperti-e-scopri-come-sfruttare-la-digital-experience-analytics-sul-tuo-prodotto-digitale\" class=\"wpig-heading\">In quale situazione si trova la tua azienda? Richiedi una consulenza gratuita ai nostri esperti e scopri come sfruttare la Digital Experience Analytics sul tuo prodotto digitale.<\/h4>\n[\/vc_column_text][nectar_btn size=&#8221;large&#8221; open_new_tab=&#8221;true&#8221; button_style=&#8221;regular&#8221; button_color_2=&#8221;Accent-Color&#8221; color_override=&#8221;#0f33ce&#8221; solid_text_color_override=&#8221;#ffffff&#8221; icon_family=&#8221;none&#8221; text=&#8221;RICHIEDI UNA CONSULENZA GRATUITA&#8221; margin_top=&#8221;10&#8243; url=&#8221;https:\/\/www.intesys.it\/soluzioni\/digital-experience-analytics\/?utm_source=journal&amp;utm_medium=banner&amp;utm_id=dxa&amp;utm_content=consulenza#consulenza&#8221;][\/vc_column][\/vc_row]\n","protected":false},"excerpt":{"rendered":"<p>[vc_row type=&#8221;in_container&#8221; full_screen_row_position=&#8221;middle&#8221; column_margin=&#8221;default&#8221; column_direction=&#8221;default&#8221; column_direction_tablet=&#8221;default&#8221; column_direction_phone=&#8221;default&#8221; scene_position=&#8221;center&#8221; text_color=&#8221;dark&#8221; text_align=&#8221;left&#8221; row_border_radius=&#8221;none&#8221; row_border_radius_applies=&#8221;bg&#8221; overflow=&#8221;visible&#8221; overlay_strength=&#8221;0.3&#8243; gradient_direction=&#8221;left_to_right&#8221;&#8230;<\/p>\n","protected":false},"author":23,"featured_media":12693,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"inline_featured_image":false,"footnotes":""},"categories":[24],"tags":[200,768,689],"class_list":{"0":"post-12686","1":"post","2":"type-post","3":"status-publish","4":"format-standard","5":"has-post-thumbnail","7":"category-design","8":"tag-customer-experience","9":"tag-digital-experience-analytics","10":"tag-user-experience"},"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v25.8 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Cosa significa fare Digital Experience Analytics?<\/title>\n<meta name=\"description\" content=\"I principali problemi delle aziende nella misurazione delle performance delle loro piattaforme trovano soluzione nella Digital Experience Analytics: vediamola insieme.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.intesys.it\/journal\/design\/digital-experience-analytics-cosa-significa\/\" \/>\n<meta property=\"og:locale\" content=\"it_IT\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Cosa significa fare Digital Experience Analytics?\" \/>\n<meta property=\"og:description\" content=\"I principali problemi delle aziende nella misurazione delle performance delle loro piattaforme trovano soluzione nella Digital Experience Analytics: vediamola insieme.\" \/>\n<meta property=\"og:url\" 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